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  • Login
    • Login User
    • Sign-Up / Register
    • Satufen Main Page
  • Marketing
    • Product ➨
      • Domestic Land Transport
      • International Air Transport
      • Shipper Domestic Land Transport
      • Shipper International Air Shipment
      • eCommerce Logistics
    • Download ➨
      • Download – Mahyu Profile
      • Download – Mahyu Presentation
      • Partner – GSA Module
    • Article Published ➨
      • Revolutionizing Logistics with The Mahyu
      • The Evolution of Warehouse
      • Time to Transform
      • Logistics in an E-Commerce Environment
      • How an algorithm is blended in Logistics Industry
      • The Implementation of Technology in Traditional Companies
      • The arrival of Digital Logistics
      • Logistics Made Simple
      • Technological Advancement in the Logistics Industry
      • The World Moving Forward
      • Logistics in Ecommerce-Era
    • Download – Mahyu Tracking
    • Simulation Live Quote
  • Manual
    • Charter
    • English ➨
      • eCommerce
      • International Air Freight, Domestic Land Transport
    • Indonesia
    • Thailand
    • Japan
  • About Us
    • Mahyu – Open Platform
    • Mahyu Company
    • Services ➨
      • Transporter
      • Shipper
    • Our Team
    • Contacts
    • Terms and Conditions
    • Privacy Notice
  • Home
  • Investor Relation

Shipper FAQ

Mahyu > Shipper FAQ

Frequently Asked Questions - Domestic

How to sign - up as shipper?
Shipper to enter a new Shipment order
Shipper to respond transporter confirmed order
Shipper to track and monitor shipment
Shipper to reconfirm pending shipment
Shipper to view pick up and confirmed shipment
Shipper to upload proof of payment on time
Shipper to view shipment history

Frequently Asked Questions - International

Shipper to enter new shipment
Shipper to select air transport
Shipper to select land transport at destination
Shipper to respond transporter at origin confirmed order
Shipper to receive invoice

Another Questions

What If Mahyu Cannot Locate The Address In Map?

You can manually input it in the search box on locate map.

What Is The Meaning Of Waiting For Payment?

When the shipment has been completed delivered by transporter, Shipper will need to pay accordingly to the invoice sent by Mahyu.

Why There Is No Transporter With New Order?

It is probably your location is too far from current available transporter in area, we recommend 30 km radius transporter in area to pick up shipper.

Does My Information Automatically Save If I Do Not Finish Typing And Click Save?

We do not save your data unless you click the save button.

How Do I Add Multiple Items?

In New Shipment, once you have added an item, you can continue to add more items once you are done, then click the next button.

Can I Ship To International Market?

This feature will be coming in the near future.

How Do I Direct Negotiation With Transporter?

You can contact the Transporter directly by clicking a Chat Notification menu.

How Do I View And Respond Chat Notification?

Chat notification is placed in the above right hand corner.

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